Refund Policy

Approval and Processing

1. Notification: Once we’ve received and inspected your return, we will notify you whether your refund has been approved.
2. Refund: If approved, you’ll be refunded on your original payment method within 10 business days. Note that it may take some time for your bank or credit card company to process and post the refund.

Size Issues

We do not offer refunds or exchanges for incorrect sizing. Each product is crafted to fit the specifications provided by the customer at the time of order. Please double-check your sizing information before completing your purchase.

Damaged or Incorrect Products

In the rare event that you receive a damaged product or one with an incorrect design, we are happy to process a refund. Contact our customer support team within 10 days of receiving your order, providing clear photos of the damaged item or design discrepancy. We will address the issue swiftly.

Immediate Production

Orders are immediately sent to production to ensure timely delivery. Due to this, we are unable to accommodate refunds or cancellations once an order has been confirmed. Please review your order carefully before finalizing the purchase.

Lost in Transit

We are not responsible for packages lost in transit. If your tracking information indicates that your order has been delivered, but you have not received it, please contact the shipping company directly to file a claim.

Contact Information

For all refund-related inquiries or to report damaged/incorrect products, please contact our customer support team at info@inglockwetrustclothing.com.

Policy Updates

Our refund policy is subject to change without notice. It is the customer’s responsibility to review this policy periodically.